Subscription Terms and Conditions
Last updated: 3 September 2026
This is a legal agreement (the “Agreement”) between you or your company, firm or other organization, as applicable, ("you") and Ģý Limited ("Ģý"), each a “party” and together the “parties”.
Please read this Agreement carefully in its entirety. By confirming the purchase of a subscription plan you agree to be bound by the terms of this Agreement, the Content usage restrictions contained herein, in an Invoice, in your account and/or as notified elsewhere on the Ģý Website.
1. Definitions
"Account Owner"
Means the party or individual who has purchased the Subscription Plan.
"Additional Account User"
Means a party or individual within the Account Owner’s company, business or organisation who have been permitted by the Account Owner to access the Subscription Plan and download assets using Subscription Credits
"Ģý Website"
Means the collective website URLs owned and operated by Ģý (as amended by Ģý from time to time).
"Subscription Plan"
Means a payment model billed either upfront or on a monthly basis which grants access to a certain number and type of licences over a set period of time, depending on the particular subscription plan selected.
A Subscription Plan sets out:
• number of Subscription Credits available per billing period
• billing frequency
• pricing
• licence type granted to downloads
Included plans:
Plan
Monthly Subscription Credits
Start
15
Grow
25
Scale
50
"Subscription Credit"
Means a credit granting you the right to download one asset available under your Subscription Plan.
1 credit = 1 image download.
Subscription Credits cannot be exchanged for:
• editorial-only assets
• enhanced licences
• video downloads
2. Plan Details
A Subscription Plan includes subscriptions to use Ģý content under the Ģý Open product. You will find details about each subscription model that you are subscribed to, the applicable fee payment schedule, the scheduled renewal date within the subscription management section of your Account.
Your Subscription Plan will continue for the period set out in the subscription management section of your account or until otherwise cancelled through your account or as permitted elsewhere within these Terms.
If you purchase a Subscription Plan from Ģý you expressly agree that we start providing the requested service immediately and that you will therefore lose any statutory right to withdraw from this purchase once completed.
The subscription fee is non-refundable except as expressly set forth in these Terms.
3. Plan Changes
At any point during the term of your Subscription Plan you may upgrade or downgrade your plan to either increase or decrease the Subscription credits available under your Subscription plan.
Where you upgrade your Subscription Plan, any new Subscription Credit allowance will be applied immediately, and your Payment Method will be charged for any uplift in price in addition to the updated monthly price at the next billing cycle.
Where you downgrade your Subscription Plan, changes to your Subscription Credit allowance and monthly price will be applied from the next billing cycle.
Ģý reserves the right to modify its Subscription Plans including the features and content we provide as part of our service from time to time. We will provide reasonable notice to you (at least 30 days) before any price changes or changes to your Subscription Plan become effective. If you do not wish to accept the price change or change to your Subscription Plan you may cancel your subscription before the change takes effect.
4. Subscription Credits
Any unused monthly Subscription Credits will be permitted to roll over to the following monthly billing period.
Notwithstanding the above, all Subscription Credits available under a Subscription Plan will expire: (i) after the second month following their respective allocation i.e January. Subscription Credits that rollover for a Subscription Plan starting on 10 January will expire on 10 March following the Subscription Credit expiry date detailed within Account; (ii) at the end of the current monthly billing period for Monthly (rolling) Subscription Plan following cancellation by you; or (iii) on the Agreement end date following cancellation of this Agreement , whichever is earlier.
5. Account Sharing
As part of a Subscription Plan the individual purchasing the Subscription Plan will be the Account Owner. The Account Owner is responsible for use of the service including but not limited to the initial purchase, plan management (cancel, upgrade, downgrade), recurring payment management and sub account management.
The Account Owner may share their Subscription Plan by adding Additional Account Users within the same company, business or organisation using the Seat Management admin page within their account. The Account Owner is responsible for all the account users and ensuring their adherence with the Licence Agreement and the terms set out herein.
Any Additional Account User will be granted access to view remaining credits available under the current Subscription Plan; and redeem subscription credits to download eligible assets available under the Subscription Plan.
If the Account Owner cancels the Subscription Plan the Account Owner and Additional Account User’s access to the Subscription Plan will follow the cancellation access rights set out in section 7 of these Terms for cancellation of the relevant Subscription Plan Type (i.e. Monthly, Annual (up front), or Annual (monthly) ).
6. Payment
You authorise us to charge the payment method provided at the point of purchasing entering into the Subscription Plan or as updated in your account during the course of your Subscription Plan.
If you enter into a Subscription Plan, are charged by us and do not notify us before the next payment date that you want to end your subscription or cancel your subscription within your account, we will automatically charge the applicable fee using the payment method within your account.
If your payment method becomes invalid during your current subscription, or at renewal and the charge is refused or declined, you must provide us with a new eligible payment method within 7 days or your subscription plan will be cancelled / suspended.
Your payment method can be updated within your account settings.
7. Cancellation
You may cancel your Subscription Plan at any time within the subscription management section of your account.
By cancelling your Subscription Plan you agree that Ģý may charge you an early cancellation fee based on your use of the service.
For any Subscription Plan billed on a Monthly (rolling) basis, on cancellation your subscription will end at the end of the current billing period.
For any Subscription Plan billed on an Annual (up front) basis, on cancellation your access to the subscription will remain active until the Subscription Plan end date unless otherwise agreed and any remaining Subscription Credits will be determined by Ģý and be subject to an early cancellation fee amounting to 50% of the cost of the remaining months under the Subscription Plan. You will retain access to your allocated monthly Subscription credits for a period of 50% of the remaining months on the Subscription Plan until it expires as determined by Ģý. Ģý will refund any remaining balance following deduction of the early cancellation fee to you.
For any Subscription Plan billed on an Annual (monthly) basis, on cancellation your access to the subscription will remain active until the end of the cancellation period as determined by Ģý and be subject to an early cancellation fee amounting to 50% of the cost of the remaining committed months under your Subscription Plan that have not yet been paid for and commenced at the date of cancellation. Where 50% of the remaining committed months is not a whole number, your Subscription Plan will continue for any whole months, followed by a final part-month period equal to half the days of that monthly billing period, rounded as set out in your account. For that final part-month period you will be charged 50% of the applicable monthly fee (plus VAT where applicable). You will be allocated access to 50% of your monthly Subscription Credit allowance, rounded as set out in your account, providing that the Invoices issued to you by Ģý during the cancellation period are paid in full.
Ģý may cancel your Subscription Plan where you fail to meet your payment obligations under this Agreement.
8. Confidentiality
Each party shall keep any information relating to the business affairs of the other party and the terms of this Agreement confidential and will not disclose such information to any other person except as necessary to its professional advisers, or as required by law or to the extent that such information is already in the public domain through no fault of the receiving party.
9. Data Privacy
We will collect and process personal information either submitted by you or collected by us to enable us to perform our contractual obligations to you and to provide services related to this Agreement. We will at all times adhere to applicable data protection laws and will process your personal information in accordance with our Privacy Notice.
10. General
This Agreement will continue for the benefit of and be binding upon Ģý and you and your respective successors in title and assignees. You may only assign this Agreement with the prior written consent of Ģý.
Ģý may assign this Agreement to (i) its parent company or any subsidiary thereof; and (ii) any person or entity acquiring all or substantially all of Ģý’s assets. If it does so, references herein to Ģý will be to any parent company or subsidiary or such third party.
This Agreement is not for the benefit of any third party not a signatory hereto and shall not be deemed to give any right or remedy to any such party whether referred to herein or not.
The Ģý Licence Agreement, Website terms and conditions of use and the terms set out herein form the entire agreement and supersede any previous agreement between the parties relating to the Subscription Plan and this Agreement is binding upon your executors, successors and assigns. Each party acknowledges that, in entering into this Agreement, it has not relied on any representation made by the other party that has not been set out in this Agreement.
If any provision of this Agreement is held to be void or unenforceable in whole or in part, this Agreement will continue in force in relation to the unaffected provisions and the remainder of the provision in question, and the parties will renegotiate the provision in good faith to achieve the same objects.
The failure or delay by either party to enforce at any time any one or more of the provisions of this Agreement will not be a waiver of such rights or any other rights.
Ģý will not be liable to you under or in connection with this Agreement for any failures, interruptions, delays or other matters of a similar nature arising out of circumstances beyond its reasonable control.
This Agreement will be governed by and interpreted in all respects in accordance with the laws of England and Wales and each of the parties hereby submits to the exclusive jurisdiction of the courts of England and Wales.
